Refund & Cancellation Policy

We, at Nature’s Organ , are working hard and tirelessly to provide you with the highest level of customer satisfaction. As our product range completely falls under wellness, we cannot issue refunds for any of the products bought from the website. However, only in unusual circumstances, if you are not satisfied with our products you will be entitled to either get a replacement of the products. Please note in the cases you need to self-ship the products. Once we receive the product, we will perform quality checks and issue replacement as per your requirement.

Please note that we cannot offer exchanges or refunds on any sale, opened or used products. Nature’s Organ is not responsible for damage after delivery of product. Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete. All claims for damages or missing items must be reported to customer service within 24 hours of delivery. Post 24 hours we will not be entitled to process with your request. You can mail us your concerns at Support@naturesorgan.com.

Cancellation Policy
Orders once placed through our website can be cancelled within 24 hours of placing the order. Post completion of 24 hours, orders will not be cancelled and no refunds will be made.

Out of stock items
“Out of Stock” means, currently products are not available for sale. Please write to us at Support@naturesorgan.com requesting for product availability. This shall mean the product is temporarily unavailable only.

Shipping Policy

We ship our products to all cities, towns and villages. Currently our products are available only in India. We will be launching in other countries soon. We will keep you posted once we do.

Free Shipping
We provide FREE shipping for any order value!

Courier Service
We have tied up with the best shipping companies of India and service almost all locations across India through our courier partners. Usually, the products are delivered within 7 working days after you place your order.

Tracking of your orders
You can track the status and location of your products on our courier partners’ website through the tracking code that will be provided to you via mail as well as SMS.

Payments

we offers various payment options for your convenience:

  • Credit Cards (Visa, MasterCard)
  • Debit Card (Visa Electron, Maestro)
  • Net Banking (all major banks in India)
  • Cash on Delivery (pay when you get your order in Cash)
  • UPI payment
  • Cheque/Bank Transfer (helpful when you don’t have any credit card and want to prepay for the order)

For credit card, debit card and net-Banking transactions, Nature’s Organ has trusted payment gateways that use encryption technology to ensure protection of your card information. It is 100% Safe and Secure to pay through your card or net banking account.